Reference

Terms and Conditions for Your cxscore Account

These terms set out what you agree to when you open and use a cxscore account — including how deposits via bKash, Nagad, and Rocket are handled, what we expect from you, and what applies if your local law restricts access.

Account eligibility rulesbKash, Nagad, Rocket wallet termsJurisdiction-dependent accessFair-use and account conductUpdates notified via account
cxscore Terms and Conditions for Your cxscore Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Account Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support.

Wallet Transaction Records

Every bKash, Nagad, and Rocket transaction tied to your account is logged. If a deposit or withdrawal is disputed, this record is what we review — it is also available to you on request through in-app support.

Login and Access Security

Your account is protected by an OTP sent to your registered mobile number each time you log in from a new device. If you get an OTP you did not request, change your password immediately and contact support.

Requesting Changes or Corrections

If any personal detail on your account is wrong, contact support through in-app chat with the correction. We aim to update verified details promptly; wallet names must match your registered bKash or Nagad account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

In-App Chat Open the menu in your cxscore account and tap Support. Our team handles terms queries, wallet disputes, and account access questions through live chat during available hours.
Email Support Send a detailed message to our support address from the email on your account. Include your account ID and the specific term or transaction you are asking about so we can respond precisely.
Account Help Centre The Help section inside your account covers common terms questions — wallet rules, eligibility conditions, and what to do if your bKash or Nagad deposit is under review.

Terms and Conditions — Frequently Asked Questions

These are the questions we see most often about how the terms apply to real account situations in Bangladesh.

Yes. All deposit methods — bKash, Nagad, and Rocket — fall under these terms. The wallet provider's own rules also apply to your transfer, so both sets of conditions are active at once.

Access to cxscore depends on your local law and eligible regions. These terms do not override local restrictions. You are responsible for confirming that use is permitted in your jurisdiction before opening an account.

No. Your deposit wallet must be registered in your own name. Using another person's bKash, Nagad, or Rocket account to fund yours breaches these terms and may result in account suspension.

We will notify you through your registered account before material changes take effect. Continuing to use cxscore after that notice means you accept the updated terms.

Contact support via in-app chat or email from your registered address. Include your account ID and we will provide a summary of the data we hold within a reasonable response period.

Reach out through in-app chat with your account ID and a brief explanation. Our team will review the suspension and respond. Wallet verification is sometimes the only step needed to restore access.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.